Desyra

1. Introduction

Welcome to Desyra ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our system design learning platform and related services (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our interactive design canvas
• Participate in chat or assessment features
• Contact us for support
• Subscribe to our services

Usage Information

We automatically collect certain information when you use our Service:

• Device Information (IP address, browser type, operating system)
• Usage patterns and interaction data
• Design canvas activities and progress
• Assessment results and learning analytics
• Chat interactions and AI conversations

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve and personalize your learning experience
• Process payments and manage subscriptions
• Provide AI-powered assessments and feedback
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.
• Consent: We may share information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at desyra.contact@gmail.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Some features of our Service may not function properly if you disable cookies.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: desyra.contact@gmail.com